Visitor ADA Accommodations
IDOC Visitation Rules and Information
Visitors to any correctional facility will be required to produce photo identification and verification of date of birth. Please be sure to bring 2 forms of identification with you; these would include a current photo ID such as a driver's license, a state ID card, government ID card, military ID/driver's license, or acceptable documentation of non-U.S. citizenship including a current Passport, Visa or Matricula; and documentation that includes visitor's date of birth. Expired forms of identification will not be accepted. Visitors will also be required to provide vehicle information and other pertinent data, such as government identification, official credentials, attorney registration, and or law student certification.
The visiting days for individuals in custody in the Maximum Security Unit alternate monthly between even days and odd days. Therefore, individuals planning to visit the facility should call the facility prior to traveling to the Pontiac to ensure that the date on which they intend to visit is an authorized visiting day for the individual in custody. Monthly visiting schedules are also available at the Gatehouse.
Visits for individuals in custody housed in the Administrative Detention Unit must first be reviewed and approved by the facility's Intelligence Unit with the request being received at the facility ten (10) days prior to the requested visit date.
Attorney request for a private interview room must be submitted and approved in advance by the facility's Legal Services department.
8:00 a.m. to 2:30 p.m. daily. Call ahead to ensure authorized visiting day. Visitors must arrive by 1:30 p.m. to be processed.
Video Visitation Guidelines