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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Contact Us

​By Phone or Mail

Springfield

Illinois Department of Corrections
1301 Concordia Court
P.O. Box 19277
Springfield, IL 62794-9277
(217) 558-2200

Chicago

Illinois Department of Corrections
555 West Monroe, 6th Floor
Suite 600-S
Chicago, IL 60661

By E-mail

Please be mindful that the agency receives a large volume of email. Staff makes every effort to address each question or complaint. However, if this is an emergency, please contact the Illinois Department of Corrections Office at (217) 558-2200.

If this is an emergency regarding an individual in custody or prison facility issue, please contact the prison facility. The prison facility phone numbers can be found on the FACILI​​TIES page on our website. If this is a PAROLE issue and you need to speak with a​ parole agent, please contact the Parole Office at (800) 666-6744. If this is a public safety issue, please immediately contact your local law enforcement.

To email the Illinois Department of Corrections, use the form provided below. In order for us to best handle your issue, please complete the form below, and submit it by clicking on the button marked "Submit". The information fields marked with a * must be completed, and if they are not filled in, your message will not be sent.

Please note: Many answers can be found on the FAQ page on our website. Thank you for your interest in the Illinois Department of Corrections.​​​​​​​​​​​​

Contact Us Form

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Briefly describe the matter you wish to address with the Illinois Department of Corrections